Loyalty Program Dashboard
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*This applies to shipping within Germany.
For the EU, UK & Switzerland, free shipping applies depending on tier from €60 / €50 / €40 / €20, and for the rest of the world from €150 / €135 / €120 / €90.
Questions & Answers
What is the Happy Sprinkles bonus program?
Is membership free of charge?
Yes, your membership in our Happy Sprinkles bonus program is free. The program is simply an offer from us to give something back to you.
How can I register?
Right at the top of this page you'll find a "Register now" button.
Important: The bonus program and the customer account for the online shop are two separate accounts.
I would like to cancel/return an order. What happens to my Happy Points?
- If you fully cancel an order, the Happy Points you received for it will be deducted.
- If an order is only partially cancelled, you keep the Happy Points for the remaining items.
- If you paid with Happy Points, they will be credited back to you upon a full return.
- If you partially return your order, we unfortunately cannot credit you the Happy Points. This also applies to the voucher.
Can I redeem my Happy Points with an order?
You have the option to convert your Happy Points into €5, €10, and €20 vouchers. The Happy Points will then be credited as the corresponding voucher value.
Can I combine vouchers from the bonus program with promotional codes etc.?
Unfortunately, combining discount codes or vouchers from the bonus program is not possible.
Do my Happy Points expire?
What is the maximum number of reviews I can write?
You can write a maximum of one review per week. It takes 1-2 days for your Happy Points to be approved.
How does Refer a Friend work?
If you're happy with our products and service, feel free to recommend us to friends and family at any time – we really appreciate that! 💖
If you'd like to be rewarded for it, you can take part in our "refer a friend" program. To do this, after signing up for the bonus program in your profile, you can send your friends an individual link from your dashboard. If they then buy something from us through this link, your friends save not only €10, but you also receive a €10 voucher for our shop. Have fun & spread happiness! ☀️✨
Note: This offer only applies to referring new customers.